HOW LONG DOES IT TAKE TO RECEIVE MY PARCEL?
Your parcel takes 3-7 days to arrive to you because it depend the shipping methods your want. we use normal shipping which is 7-14 days delivery, express delivery delivery which is 2-3 days delivery and we have express overnight delivery which is within 24 hours delivery.
Once your order is shipped you receive a confirmation from the delivery company and the tracking number for you to track and locate your parcel at any time before it arrives to you.
DOES YOUR SHOP ACCEPT RETURNS?
When you receive your package, be sure to check the product to make sure it is the product you orderd. We will provide a refund for or replace wrong product or poor quality. Please return the products in their original packaging within 14 days. Items returned without original packaging or with a different product will NOT be refunded.
In your return package please include:
The original packing slip
A note telling us what the problem was
A note stating whether you would like a refund or a replacement of the product.
Please note: As part of the return process, upon receipt of an authorized return, if the returned product is found to be in quality condition, a 30% restocking fee will be applied.
Please allow up to 3 weeks to receive your replacement or refund. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you will be happy with our services.
WILL MY ORDER ARRIVE WELL PACKAGED?
Yes! Your package will be very well packaged and will be sent with all the necessary prescriptions.
DOES YOUR SHOP SHIP INTERNATIONALLY?
Yes we ship international. You can order from anywhere in the world and have our products arrive right to you. Cost is applied during the checkout process of your order.
CAN I CHANGE MY ORDER ONCE IT’S BEEN PLACED?
It is possible to change an order that has not yet shipped (note that orders generally ship within 18 hours after confirmation of your payment). If you would like to change your order, please Email us as soon as possible. We will do our best to accommodate you.
HOW CAN I PAY FOR MY ORDER?
We accept payment through bank transfer, Western union,Moneygram, Bitcoin and Webmoney.
when you make your order in our website, we will send you our payment details depending on your choice of payment method.